We’ve been busy over the past few months working on our project management and delivery methodology, and helping customers on a number of different types of project. Since we offer a variety of professional services, we wondered how best to organize and present them.
We have now observed that the project support services we provide naturally group themselves based on periodicity: that is, they are logically organized into intervals which occur before, during, and after a project.
Here’s how that works:
Before A Project Starts
This kind of assistance is preparatory: creating proposals for customers; producing detailed statements of work defining what will be done on a project; or turning business goals and objectives into multi-year, multi-phase roadmaps, with supporting strategies, high-level implementation plans, resourcing, and costs.
We hypothesize that some key offerings before a project are:
- Proposals & RFPs
- Statements of Work
- Roadmaps & Strategies
You can learn more about our “Pre-Project Support” offerings here.
During A Project
This is our “core” consulting support work, assisting project managers and teams with their project delivery and coordination work.
In some cases we act like second-level project support, for instance assisting the team with avoiding or overcoming specific project issues on an “as requested” basis. For more complex or long-running work like migration and software releases, we provide ongoing technical advice and project management help, for example coordinating between several groups including IT staff, the software vendor, and the application service provider.
We hypothesize that some key offerings during a project are:
- Scheduling & Tracking
- Migrations & Cleanups
- Deployments & Releases
You can learn more about our “Project Support” offerings here.
After A Project
This is what we call “future investments”.
It’s our vision to reduce global software failure rates, and if we don’t measure something, we can’t reliably improve it. Objectively gathering project feedback and metrics, analyzing the results, and then suggesting areas of improvement is therefore vital to our methodology.
By providing templates, content, and tools to accelerate project work, we should be able to simultaneously improve its quality while reducing its effort and expense, which in turn should serve to reduce the risk of project failure.
We hypothesize that key offerings after a project are:
- Feedback & Lessons Learned
- Project Analysis
- Templates & Accelerators
You can learn more about our “Post-Project Support” consulting here.
As a result of our observation, we’ve redesigned our website to showcase our project support offerings more intuitively. We’d love your feedback – please comment below, contact us via the “Feedback” widget at the bottom of this site, or book a call.